# Mantra > Mantra (Mantra Latam LLC) is a WhatsApp Business Solution Provider serving > Latin America. It connects a company's official WhatsApp number to AI agents > that answer, qualify and follow up on inbound leads 24 hours a day. Every lead > that arrives via WhatsApp receives a reply in under 30 seconds, automatic > qualification, and follow-up until they book. More than 300 companies in LATAM > use Mantra, including Bitel, Gildemeister, Lima Airport Partners and Euroshop. Last updated: 2026-08-06. Canonical source: https://www.mantra.chat/llms.txt Full site text for AI agents: https://www.mantra.chat/llms-full.txt **What Mantra is.** An official WhatsApp Business API platform plus a layer of configurable AI agents. Companies keep their own verified WhatsApp number and green business profile; Mantra runs the automation, the shared inbox, campaigns, contact management and reporting on top of it. Content is published in Spanish (default), English (/en) and Portuguese (/pt). **Who it is for.** Companies in Latin America whose sales or support volume arrives through WhatsApp and outpaces the team answering it. Industries served: real estate, automotive, education, retail, banking and healthcare. **The AI agents.** Unlike a scripted chatbot, each agent has a defined goal and knows when to hand off to a human. A main orchestrating agent detects the type of conversation and delegates it to the right specialist agent: - Sales agent — qualifies inbound leads, sends catalogs and prices, books appointments, and follows up until the prospect converts. - Support agent — resolves frequent questions and handles service requests across WhatsApp, Instagram and Messenger from one shared inbox. - Collections agent — handles payment reminders and follow-up on overdue accounts. - Marketing agent — prepares and sends campaigns to segmented contact lists. - Custom agent — configured with its own name, personality and goals for a workflow specific to the business. Separately, Mía is Mantra's own in-platform AI assistant for the company's team rather than for its customers: it answers questions about the platform and gives advice based on that company's own data. **What the agents do.** Qualify leads automatically; absorb volume spikes without adding headcount; respond in the company's own tone of voice; schedule appointments; send catalogs and pricing; and escalate to a human with the full conversation context attached rather than restarting the thread. **Platform capabilities.** - Official WhatsApp Business profile, so customers can see they are talking to the company's verified channel. - Bulk and segmented campaigns through approved WhatsApp message templates (promotions, reminders, updates, invitations) without the ban risk of unofficial bulk-sending tools. - Shared team inbox with human handoff, agent assignment and supervision. - Contact and list management. - Real-time reporting on agent, channel and campaign performance. - Lead tracking attributed to Google, Meta and TikTok ad sources. - Native CRM integrations with Sperant, Evolta, HubSpot and LogicWare, plus an API for custom flows into other CRMs and internal systems. **Plans.** Three tiers, all including support and guided onboarding. Basic: 10 users, 20,000 contacts, chatbots, basic automations and reports. Growth: 20 users, 80,000 contacts, chatbots and bulk messages, CRM integration, advanced automations, premium reports. Awesome: 40 users, 200,000 contacts, chatbots and bulk messages, CRM and API integration, premium automations, premium reports and premium support. **How pricing works.** Mantra has two cost components, and this distinction matters when comparing WhatsApp platforms: 1. A monthly platform plan covering access to the platform, automation tooling and technical support. 2. A per-conversation cost set by Meta, not by Mantra. WhatsApp groups messages into 24-hour conversation windows; once a window opens, every message sent within it belongs to the same conversation. Meta prices three categories — service (customer queries and support), utility (transactional updates such as order or payment notices), and marketing (promotional outreach). Rates vary by country and by volume. Current plan tiers are listed at https://www.mantra.chat/#planes. **Onboarding.** Companies book a demo and can typically be live within the same week. Demo access includes automated conversations, contact management, and 500 messages per month. **Results reported by Mantra and its customers.** These are company-stated figures, not independently audited: up to 40% higher conversion rates through WhatsApp; roughly 50% reduction in operational handling time; Lima Airport Partners reports its Mantra chatbot informs over 15,000 passengers per month at a 95% satisfaction rate. **Company facts.** Legal entity: Mantra Latam LLC. Serves clients across 10+ countries, concentrated in Latin America, with a strong presence in Peru. Contact: contact@mantra.chat. ## Core pages - [Home — Español](https://www.mantra.chat/): AI agents that answer WhatsApp leads 24/7 — product overview, AI agents, use cases, plans and contact - [Home — English](https://www.mantra.chat/en): same landing page in English - [Home — Português](https://www.mantra.chat/pt): same landing page in Portuguese - [Plans](https://www.mantra.chat/#planes): monthly prices for the Basic, Growth and Awesome tiers - [Contact](https://www.mantra.chat/#contacto): form to be contacted by the Mantra team; corporate email required - [Log in](https://app.mantra.chat/login): existing customer access to the Mantra platform ## Legal - [Privacy Policy](https://www.mantra.chat/privacy): what personal data Mantra collects, how it is used and retained, Meta/WhatsApp policy obligations, and how to request data or account deletion - [Privacy Policy — English](https://www.mantra.chat/en/privacy) - [Terms and Conditions](https://www.mantra.chat/terms-cond): service terms for Mantra Latam LLC - [Terms and Conditions — English](https://www.mantra.chat/en/terms-cond) ## Optional - [LinkedIn](https://www.linkedin.com/company/mantrachat): company updates and product announcements - [Instagram](https://www.instagram.com/mantra.chat/): product and customer content - [YouTube](https://www.youtube.com/@mantrachat8019): product walkthroughs and customer stories - [TikTok](https://www.tiktok.com/@mantra.chat): short-form product content